When you submit a report, we'll investigate it and take the appropriate action. Install the Alexa app on your phone or tablet. Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. The app can not only control all the lighting devices’ color temperature and brightness, but also manage different lighting groups in different areas, making your life more intelligent. Ezlo PlugHub Energy. Scheduling. How to Connect a Smart Plug to your Alexa. Our smarthome device works fine when using voice control. If it seems to be helpful, we may eventually mark it as a Recommended Answer. It has been suggested that many zigbee bulbs act a repeaters, and poor ones at that. 1 If Alexa can't find your smart home device, try powering down the devices. Thanks for updating us that the issue was resolved. Answer, Adding Alexa contacts without the phone app Powered by Tengine “Alexa, turn on Hulu” “Alexa, turn off entertainment” "Alexa, pause/play/stop/resume my TV" (Note: as we explain in just a moment, if you've used Alexa to turn the TV you'll be able to simple say, "Alexa, pause/play/stop/resume" for a period of time). Works with Amazon alexa. 3. :/. Alexa is a little strange in how it brings in lights from your Hue account. Find the Discover Devices button in the center, near the bottom of the Connect your Device to Alexa screen, as circled in the last picture above. Disable and re-enable Remote Access feature when connected locally. The requested resource has been assigned a new permanent URI. If you have only one light that won’t respond, … Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. Package Include: Gosund 2 in 1smart plug *2, manual*1. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. I have 3 different brands of smart plugs. This reply will now display in the answers section. The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. I'm unable to say for certain why this message may be appearing in this particular case but one thing to check is to make sure that you didn't accidentally disable the smart home skill associated with this device. FCC listed. Picture of the Gosund smart mini socket, left front view, showing the Action button flashing blue. Be sure your Gosund plug is connected to a working AC outlet, and is correctly linked to the same WiFi network that you’re Alexa … Your … Are you sure you want to continue? Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Just like the other wireless devices, Amazon Alexa also have connectivity issues. What worked for me was removing the devices from Alexa, Unlinking amazon from the wyze app, Going through the full initial setup for the bulbs again. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. 1 And keep the plugs closer with the router as Attachments: By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. Move it closer to the router and see if this solves the problem. Schedule the Smart Plug to automatically power electronics on and off. I have the same issue today with Alexa. You can even query the state and other parameters using voice commands (alexa queries with a reportState). Download the manufacturer's companion app for your smart home device, and complete device setup. Your device is now Ezlo SMART and can be controlled via Smartphones, Alexa, and Google Home. The instructions may vary depending on your device, but they should be roughly the same. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). 5. At Treatlife we expect technology to understand you and make things easier by adapting to your needs. Execution is successful for lambda event request.When I test it on emulator it returns me ok status but in the You can reset your Echo device using the Alexa app on your iOS or Android smartphone. If that fails, you'll need to delete the device from the Alexa app and set it up again from … Dear user, we are sorry for your inconvenience. Introducing Gosund, LED lighting control, right at your fingertips. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. I am emulating a real device via API. 4. I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. Easily build smart life in the cloud • Remote control of household appliances, worry, save power, open whenever you want • Can add multiple appliances at the same time, one APP controls all smart devices • Support for voice control … You will lose what you have written so far. Scroll down in the settings until you see "Change your wake word." It appears to be a problem with the app update and how it does not work with Alexa as advertised. Energy Monitoring. Did you find any problem with virtual devices? Still no joy. $0.98/mo. Up to 2 attachments (including images) can be used with a maximum of 524.3 kB each and 1.0 MB total. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. How to reset 2nd-generation Echo, Echo Dot 1. Fix unresponsive lights. The Smart Life app does track energy usage — but only if the connected device has an energy monitoring feature. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. Hi. Check for device or setup issues. Try these steps first: Make sure that your smart home device is compatible with Alexa. I have written response message correctly. Discard post? I'll lock this thread now and please feel free to create one if you need help with your Google Home/Nest devices. Check that your Alexa device and the Alexa app have the latest software version. Note that Alexa will not discover your Gosund plug unless you first set up the plug in the Gosund app. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. I've tried unlinking Gosund from Google Home, rebooting the Wifi, updating the Home app, and rebooting my phone without success. Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account. This is a problem with app to Alexa connection. Step 2: Enable a Skill which is "Gosund" in Alexa APP/Google Home App. If I understand correctly, it sounds like a smart home device that you successfully discovered is showing as "unresponsive" when you look at the device's details on "Devices" tab of the Alexa app. Run the Alexa app. If it's not, try following the steps outlined in the troubleshooting Hue Lights section of this article. Answers, Payment, Taxes, and Reporting Knowledge Base, Leaderboards & Tournaments Knowledge Base, NewUser-49f552bc-4d0c-4db3-961f-1d0dafafb272, Viewable by moderators and the original poster, https://developer.amazon.com/alexa/console/contact-us, asynchronous discovery.response gives 400 bad request, Link Account link does not work in Alexa App after configuring oAuth implicit grant configurations, Pulling data using PHP / API from Amazon Alexa, Adding Alexa contacts without the phone app. Step 6：Schedule your appliances. Alexa says it’s unresponsive. Scheduling. They work with the Gosund app. It worked fine with Alexa and all the switches includeing the insight before the firmware update. Everything you need to know about the Amazon Alexa Smart Plug. Restart the Alexa-enabled device. We're committed to dealing with such abuse according to the laws in your country of residence. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. The message Device is unresponsive is shown for few secs. The devices still respond to voice commands. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Thank you. Select Settings. I'm using Google home on my phone only. Remote Access. This will remove the reply from the Answers section. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. Can't re-enable the skill now. Energy Monitoring. How to Connect a Smart Plug to your Alexa. Related Posts to How to Factory Reset Gosund Mini Smart Plug This morning they all stopped responding. I have 5 outlets and they all still work fine through the Gosund app, but Home keeps saying it can't connect to the light. 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