I'm migrating from ST to HE, and having problems getting my Schlage locks to work properly. Press Schlage button. Lock will reset. Rebooting by disconnecting and reconnecting the battery would make it work again for a week or two. It's SOMETHING LIKE extend bolt, hold schlage button on keypad, remove battery, wait X seconds, reattach battery, release schlage button, then enter program code to access. They will ask for the serial number of the lock and send you one. The Schlage Connect comes with a couple of default codes out of the box, but it’s best to come up with your own code to use. Change current or preset programming code; 6DPC New 6DPC. one of the batteries is in upside down. The keypad went dead (no illumination, can’t enter codes, etc.) Touchscreen • Remains unlit until the Outside Schlage Button is pressed. Change Programming Code The Programming Code is used to put the lock into Programming Mode. The key pad comes back to life after reconnecting the battery pack. Press Schlage button. Lock should pair. Follow the full factory reset procedure. We’ll see how long it takes before I am confronted with the situation again. After you have entered the code, an orange light will appear next to the [0] key. What issue, replacing a dead keypad backlight? Problems with the SmartCode are most often caused by improper door alignment or missed programming procedures. Both were previously working … Not sure if this is a feature of Schlage within ST and the DTH. From there, press the Schlage button at the top of the keypad and enter in your six-digit programming code. I had the exact same issue with a brand new lock and they just sent me a replacement without any hassle. And then there are all the times the app on the phone doesn’t communicate with the Hub. The hub is powered on and working properly, as well as sitting about a foot away from the lock while trying to pair. The Schlage Connect™ Smart Deadbolt combines advanced features and compatibility with your home automation or security system, allowing you to control your lock from anywhere and freeing you from the hassles of lost keys, getting locked out, or hiding a spare for friends and family. However, at this time, SmartThings does not support custom key codes. Programming Code: 123456 User Code A: 4321 User Code B: 5678 ; Legend. Actually a lot of my smart home electronics had the issue with a battery being backward and it causing issues. Did the lock just need a “reboot”? but I can still remotely unlock/lock the deadbolt via my SmartThings Hub/App. Change current or preset programming code; 6DPC New 6DPC. does smart sense work with android . Resolution:- With the CIP NOT inserted and the Schlage Utility Software (SUS) runningo Enter the Master Programming PIN or Present Lock Master Programming Credential (Card or iButton) to initiate Programming Mode. Press Schlage button. Programming for All Models, Programming Code: 123456 User Code A: 4321 User Code B: 5678 , Legend, 6DPC, Example, Keeping Your Lock Secure, Key Override, Troubleshooting Guide, Emergency Lock Override, 6DPC New 4DUC Disassembles it down to the circuit board but couldn’t be fixed. Programming Descriptions Add User Code Adds one User Code. Press the Schlage button; Enter the 6 digit programming code; Press 0; A √ indicates the lock was successfully excluded the Z-Wave network, while an X indicates that it did not successfully leave the network; Setting the PIN code Length. Then add all needed User Codes back into the lock. • Located on the outside of the door. They’re great they just replaced the whole lock. Now enter the 4-8 digits passcode we want and repeat it again. my FE595 Schlage lock will not open with the correct code. To get started, open your door and extend the deadbolt so that it’s in the locked position. I migrated two to HE so far, and am trying to set codes. Delete User Code Removes one User Code at a time. If a feature is not supported by the lock it will show up as “unsupported” on the feature tile. The common thread between any major issue I have had with my Smart Home, has been the SmartThings, it is just an ongoing frustration that makes me wonder if I should have gone with a different “Hub” system. About once every week the key pad stops working, and I even made sure the connector inside is fully connected with the wire tucked into the appropriate slot. Entered the code, and the Schlage doorknob FE599 allows you to open the door by entering a User... Key pad comes back to life after reconnecting the battery from the Schlage button, reconnect the battery from hub. 6Dpc new 6DPC ( Vera Website ) Device/Add Device/Door locks/Schlage SCH-TSBR-605C Step # 2 of,. No “ fix ” or “ explanation ” to what is going on board but couldn ’ t remember to. For Schlage locks, etc. existing User code news is that Schlage awesome. 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