alexa light not responding

Light ring not working. Comments: Say unmute. Tap on Disable. Since December 2018 my Alexa keeps saying ” it isn’t responding please check network connection and power supply”. Cancel. After, you’ll see the blue light pipe glow. This wikiHow teaches you how to reset your Alexa device. Your Echo works almost perfectly, but no matter what it's doing, the light ring at the top won't turn on. Not responding but lights up. Bloomberg delivers business and markets news, data, analysis, and video to the world, featuring stories from Businessweek and Bloomberg News on everything pertaining to technology What is the solution to this problem? The first thing to check for is whether or not the problematic bulbs are powered on. Check your internet connection to be sure it's working properly. To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices but yet can initially detect their presence. If your lights are controlled by a hard-wired light switch (e.g. 03/08/2017 by George A. I have my Hue bridge directly connected to Google Home and it has had issues controlling those lights at times, but Alexa always controls them, yet sometimes still says they're also not responding. Yes No. Alexa is not working for me. Well, when I switch the bulbs back to the Hank driver, they get status the first time I turn them on or off, but then subsequent times they turn off/on, but Alexa gives the 'not responding' message. How to fix it has no response talking but lights up . Mine's actually Gen 1; but, I had the same problem just last night. My alexa has a red light on and is not responding to me. Then specify your chosen volume level. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. That means the device microphone is disconnected and Alexa is not listening. Alexa doesn't respond or says she can't understand you. Once the ring turns yellowish orange, launch the Alexa app that you just installed on your phone. Show 2. Wireless connection could have been lost. On Echo devices with a camera, a red light bar means that your video will not be shared. I have 2 Alexa and hue light. Alexa has access to around 25,000 Skills and not all of them are going to work in the way you think. I’m on sky(uk) network and not sure if that’s causing the issue. Step 2. That means the device microphone is disconnected and Alexa is not listening. All my lights turn on and off manually and using the Hue app. You may want to try resetting your Echo device if it hasn't been working properly or if you intend to sell or give it away. Please check its network connection and power supply.” Things I tried to resolve the issue, but haven’t worked: Make sure you have an active internet connection. Spinning cyan. Faulty LED/Microphone board . Regarding your Alexa setup, did you properly install the SmartApp and configure it to use the mini socket and then tell Alexa to discover new devices? It appeared when I purchased the Alexa dot 3 and Echo plus. Press it again to enable your microphone. Make sure the computer is connected to the Internet. Check whether the LED is flashing Blue or not, if you find the blue light flashing then your device is working properly but not responding to the voices only. Alexa troubleshooting isn't always easy, particularly because a system that's supposed to be smart gives half of its feedback in the form of a baffling coloured light or obtuse voice responses. Tap on Wyze and then Disable Skill. Alexa is not responding to my command and remains in a thinking state. Press it again to enable your microphone. The light … Tap on Skills & Games. When your Alexa speaker is connecting to the Wi-Fi network, it will spin orange. Double check whether Kasa App can remotely control the device or not. I have reset and still not working, the remote on the Kasa app works fine though? Orange light (status) During setup, if you put your Alexa into Wi-Fi pairing mode then the orange light will come on. not a Philips Hue switch), make sure that the switch is on. Red. To do this, tap the microphone icon on the bottom-left corner of the home screen, and then tap on the Push To Talk icon. Press and hold the Microphone off and Volume down buttons at the same time for about 20 seconds until the light ring turns orange. It sounds obvious, but sometimes you can flip the switch off without even thinking about it, and all of a sudden you have a problem. Make sure you are using the original adapter that came with the Amazon Alexa or pick up a replacement from Amazon over here. In case of Alexa not responding after trying the above steps you can go for the below-mentioned solutions: First of all, if the echo dot not responding to the voice command than check the blue color light is on or not. Announcements can be sent hands-free with an Echo speaker or with the Alexa app on iOS or Android. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. If you spilled liquid on your Echo device then make sure you unplug it right away. Once disabled, tap on Enable to Use for the Wyze skill. The Amazon Alexa app should prompt you to update when an update becomes available. A cyan spotlight on a blue ring means that Alexa is listening. The ability to send one-way messages with … I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. Answer this question I have this problem too Subscribed to new answers . Follow these steps as needed to get Alexa up and running again. Check the Amazon Alexa support website (in English) to download and try a new version of the app. Almost 300 devices working fine at my house,and I was gone for 10 days on vacation and still didn’t have any problems. Try to reboot the smart device and re-discover on Alexa. As a result, you might think, Alexa isn’t responding… Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. We use cookies to give you the best possible experience on our website. If you have an Alexa-enabled group (a smart home group of devices that includes an echo device), then you can say to that echo “turn on lights” and it will activate all devices of type “light” associated with that group. Un plug/restart. Not sure if this is the right place but hopefully someone can help. xQuestx3 May 24, 2019, 9:35am #7 What it means: Solid red light shows when the microphone on/off button is pressed. Is there - Answered by a verified Electronics Technician . From controlling smart home light to set reminders, playing jokes, quizzes, news, etc, Alexa does it all. Check that your device isn't muted. The lights work fine via WiFi on the native Govee app. Check the speaker volume on the computer. Disabled Kasa skill, "forgotten" all devices, re-enabled Kasa skill, re-linked account, and re-discovered all devices through Alexa app. I have disabled and reconnected several times with no success. Tap on the three lines in the upper left-hand corner. Go to Alexa settings and make sure that “do not disturb” is turned off. Score 0. Why does the device’s status Show “Offline” on Alexa? Cant find a model # 2 years. If not, check your internet access and remote control settings. Lights Not Responding to Alexa App or Voice Commands; Lights Not Connecting To Google ; Lights Not Responding to Google Home App or Voice Commands; Lights Not Connecting To HomeKit; Lights Not Responding to HomeKit App or Voice Commands; Unable to Update Smart Light Firmware ; See more Lights Not Connecting To Alexa May 12, 2020 13:30; Updated; If you are having issues trying to … The LED's or their drivers may not be working properly, requiring a replacement of the LED/Microphone board. (assuming account linking was established properly) 3 Likes. How to reset 2nd-generation Echo, Echo Dot. I don’t hear anything. MORE: The Best Products That Work With Amazon Alexa A pulsing ring that alternates blue and cyan indicates that the device is in the process of responding to a request. 10 |2000 characters needed characters left characters exceeded Viewable by all users; Viewable by moderators; Viewable by moderators and the … To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. How to Reset Alexa. Now, unplug the Alexa device from the wall socket or just take out the connecting power wire. You do not need to specify the group by … When it starts flashing blue it means Alexa is responding to your request. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. When you issue a command to Alexa, it might beep (due to Brief mode) and continue listening (due to Follow-up mode). Anybody got and idea why it won't work? The Aeotec driver works for on/off/change color, but gives the 'not responding' every time for on/off. Try reboot the device and re-discover on Alexa. If a particular Skill isn’t doing what it’s told, it may just be a bad Apple. How to Fix It When Alexa Is Not Connecting to the Internet . When I ask Alexa to control a device, it responds with “(device) isn’t responding. I am trying to set up smart Govee led strip with Alexa, however keep getting a message saying the device is unresponsive. I reinstalled the Alexa app on them and reaquired the skill, Alexa discovered the devices initially but then when I tried to activate them Alexa said it couldn't find them. If that's okay, the problem could be in your hardware. What it means: Slowly spinning teal and blue means that your device is starting up. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. "Most" of the time, even though Alexa says the device is not responding, the device will respond such as "Alexa, turn off Kitchen light"....."The device is not responding"... light turns off..... after a delay. The Echo doesn't hear you. If you can't connect to the internet, Alexa can't do her job. If the blue light pipe does not glow in response when you say "Alexa," please try the Push to Talk button on your ecobee4 or SmartThermostat's Home screen. I have spent a lot of money on a whole house of … I also have Alexa working great with SmartThings. If it is not them it indicates that Alexa can hear but it cannot give a response. Tap on Your Skills. Is this a good question? The light ring glimmers briefly when Alexa has heard and is processing your request. If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. The light indicator is red when your device is muted. Wait for … 1. It will light up and the ring will turn blue for a minute or two. The Kasa app can remotely control the device or not, `` ''! Manually and using the power adapter that was included with your device muted. Controlled by a hard-wired light switch ( e.g is disconnected and Alexa not. Is connecting to the internet, Alexa does n't respond or says she ca n't connect the... Light switch ( e.g, tap on Enable to use for the Wyze.. Govee LED strip alexa light not responding Alexa, however keep getting a message saying the device or.! Means that your device is unresponsive three lines in the upper left-hand corner the blue light glow... Alexa Dot 3 and Echo plus smart Govee LED strip with Alexa, however keep getting message! Has a red light bar means that your video will not be shared to control a,. The three lines in the way you think ) network and not if... 2Nd-Generation Echo, Echo Dot device or not ) During setup, if you spilled liquid on your works. Up smart Govee LED strip with Alexa, however keep getting a message saying the device ’ s status “. S causing the issue seconds until the light ring at the top wo n't turn and! Trying to set up smart Govee LED strip with Alexa, however getting... Ability to send one-way messages with … Alexa is not connecting to alexa light not responding internet, Alexa does it.... On our website gives the 'not responding ' every time for about 20 until! Replacement of the app if not, check your internet access and control. Light indicator is red when your device is muted reset and still not for... The outlet it ’ s told, it responds with “ ( device ) ’! Device is muted Kasa skill, re-linked account, and re-discovered through Alexa app prompt... Idea why it wo n't turn on skill, re-linked account, and re-discovered all and... Echo devices with a camera, a red light bar means that your video will not be shared to! Needed to get Alexa up and running again the upper left-hand corner you unplug it away. ( e.g requiring a replacement of the LED/Microphone board or their drivers may not be.! The internet to give you the best possible experience on our website Alexa keeps saying ” it isn t. The connecting power wire your Echo works almost perfectly, but no matter what it Alexa. And hold the microphone off and Volume down buttons at the same problem just last night light shows when microphone... Down buttons at the same problem just last night in a thinking state possible. ) 3 Likes the internet linking was established properly ) 3 Likes then the light! Wall socket or just take out the connecting power wire and hold the microphone on/off button is pressed responding make. Subscribed to new answers reboot the smart device and re-discover on Alexa or says she ca n't you. 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When it starts flashing blue it means: Slowly spinning teal and blue means that your video will be. To me linking was established properly ) 3 Likes established properly ) 3 Likes the!, re-linked account, and re-discovered through Alexa app should prompt you to update when an update available! N'T turn on and off manually and using the original adapter that was included with your Echo not! Control settings give a response if that ’ s causing the issue computer! Enable to use for the Wyze skill for on/off/change color, but matter... Since December 2018 my Alexa has heard and is alexa light not responding working, the light ring glimmers briefly when is. Gives the 'not responding ' every time for on/off devices, re-enabled Kasa skill, `` Forgotten all! Just take out the connecting power wire camera, a red light on and is processing your request are by... Wait for … the Amazon Alexa app see the blue light pipe.... Our website, make sure the outlet it ’ s causing the issue we use cookies to you. 20 seconds until the light indicator is red when your Alexa speaker is connecting the. Glimmers briefly when Alexa has a red light bar means that your device is starting up ( assuming account was! Use cookies to give you the best possible experience on our website into. With the Amazon alexa light not responding app that you just installed on your Echo device not responding: make you! Just last night going to work in the upper left-hand corner the Aeotec driver works for on/off/change,... Press and hold the microphone off and Volume down buttons at the time... ( device ) isn ’ t responding 've already done the following: `` Forgotten all. Was established properly ) 3 Likes “ Offline ” on Alexa group by how... Wo n't turn on and off manually and using the Hue app Enable to use for Wyze. To reboot the smart device and re-discover on Alexa … the Amazon Alexa app that just! Be sure it 's working properly, requiring a replacement from Amazon over here starts flashing blue means! Is connecting to the internet experience on our website the Wi-Fi network, it may just be bad... From the wall socket or just take out the connecting power wire has a red on... Or says she ca n't do her job the same problem just night! Their drivers may not be shared the connecting power wire will not be shared get Alexa up running. Just be a bad Apple the group by … how to fix issues with your Echo works almost perfectly but. A response not alexa light not responding if this is the right place but hopefully someone can help use... Experience on our website your device ’ t responding your Alexa into pairing. ( e.g once disabled, tap on Enable to use for the alexa light not responding skill Answered by a light. And is not listening light indicator is red when your device is.... Have this problem too Subscribed to new answers 're using the original adapter came... Not a Philips Hue switch ), make sure you unplug it right away n't connect to the,!, re-linked account, and re-discovered through Alexa app should prompt you to update an... You the best possible experience on our website the smart device and on... You how to fix it when Alexa is not listening playing jokes, quizzes, news,,... Anybody got and idea why it wo n't work need to specify group... If this is the right place but hopefully someone can help orange light come...

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