Perform steps 6A 6C again. How to hand the smart lock. The touchscreen indicates a … Our team is working to address the issue in iOS 13, please use the Home app to continue to manage your Premis locks. Touchscreen page of online at www.weiserlock.com. See all 12 articles SecureScreen™ displays two random numbers. And, regardless of the performance grades to suit the application. If still unsuccessful, consult the Programming and Troubleshooting Guide on the SmartCode 10 Please allow time for the controller to add the lock. To start over, touch the lock button to lock the door. How to replace the batteries? Turn on the Status LED if it was turned off inside the Premis app. What to do when a bolt jam occurs frequently, batteries need to be replaced often or the motor sound slow? Can I set the lock to auto-lock at a certain time? If The Batteries Die, Will Premis Stay Locked? The lock beeps, the Checkmark and Lock symbols alternate flashing, and the door cannot lock. This method will bring the lock to factory default condition but not trigger the handing process. How long will the battery last? Why Can’t The Premis App Locate My Lock? You may reset the lock by pressing the Premis Button “A” on the back panel for 20 seconds. ★ How do I reset the lock? Technical Bulletin. Enter the code to unlock: 1-3-5-7. The door is now unlocked! We have 1 Weiser PREMIS manual available for free PDF download: Installation And User Manual Weiser PREMIS Installation And User Manual (12 pages) touchscreen smart lock We are aware of lost functionality with the Premis app after updating to iOS 13. Activate SecureScreen™ by clicking on the touchscreen. Enter the access code to unlock: 1-3-5-7 Remove all users, schedules, and user codes that were added inside the app. The full screen is now revealed. Remove the lock from your Premis app and HomeKit system. Wrong code. If your strike is jamming or not working first hand it. 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