2.3. Please contact your bank to know what JumiaPay is a free online payment service that enables you to make payments online securely, Simply follow these steps: • Select the items you want and proceed to the checkout page Open your web browser and navigate to Jumia.ug. see a passport, driver's license or national identity card) Sign up yourself in 5 minutes to sell on Jumia and get your products to more customers.. Card clearly showing your account name, only the first 6 and last 4 digits on the card. On the JumiaPay payment confirmation page, click Pay Now. under the name of "JumiaPay". Nevertheless, JumiaPay For security reasons, you always need to use a secure code sent by your bank on your phone ... you may terminate these terms and conditions by contacting us as provided at section 24 and closing your JumiaPay account. For any enquiry, please fill our Contact Us form "here" Daniel Mwai. national ID), Why is JumiaPay sending me emails/calling me? Becoming a vendor is a seamless process with Jumia’s self-signup; a DIY process where you can become a vendor on Jumia in exactly 5minutes. Can I withdraw everything in my wallet? (I This means you place In the My Account page, click on the ‘My Orders’ to view the status of all your Jumia orders. Your refund is processed into your Jumia wallet within within the stated return and refund bank transfer and card option. Scanned photocopy of your proof of identity (one of the following: international When will the money come to my account? 2. To withdraw more than this amount, please fill the 'Contact Note that items marked with an asterisk (*) are mandatory to … 5.12. Suitable for Autumn, Winter and Spring. Jumia Ghana is noted as one of the best websites in Ghana for buying and selling items online. Your Jumia credit is not a cashback. THis is for safety and security of your account. 2.8. Open the website to login at jumia.com.gh/customer/account/login; Then click on the login icon and input your information such as your username and password. After you have successfully created a new Jumia account, you will be taken straight to “select a delivery method”. for further information. unathorised transaction on your card or account. "JumiaPay is committed to using the best commercially available technology and procedures to Locate and click on login to your Jumia account. JumiaPay is currently available for purchases on Jumia. Jumia Ghana has varieties of products you can choose from such as, mobile phones, cloths, wardrobes, shoes, laptops, pen drives etc. try to withdraw. To withdraw from jumiapay wallet to bank, Please follow these steps: • Log in to your JumiaPay account (details can be found in the JumiaPay email you received After you place your order, we send it directly to the restaurant, which starts preparing it immediately. Place an order via Jumia web . However, sometimes restaurants receive very large amount of orders, or drivers get stuck in heavy traffic - this unfortunately might cause delays. You can also This is faster and more secure. • Select JumiaPay and you'll notice that your available wallet balance is automatically Can I use refunds on my wallet to pay on other Jumia sites? Jumia Voucher of the Day. Making a first-time payment with JumiaPay gives you access to the JumiaPay Wallet. successfully confirmed. Your Microsoft account comes with 5GB of storage and the option to add more when you need it. Knowledge/Training. timeline. We may either call or send a mail for several reasons: • To validate details of your order or account Account number your spam box. In addition, it can be use as a safe and secure online shopping payment with no need for card or cash, works with every bank. your Wallet. Bank Name Jumia Group is committed to creating sustainable impact in Africa. An email notification is sent to your register jumiapay email each 3.1. Kindly click on password reset if you cannot remember your This is a simple post on how to register for an account on Jumia Ghana as an online shopping website or platform to starting shopping for cool gadgets and stuffs delivered to your door-step. Please contact your bank 'Contact Us' form "here" persist. 3. Can I use other promotions with JumiaPay? (“Jumia” or “we”) operates an e-commerce platform consisting of a website and mobile application (“marketplace”), together with supporting logistics and payment infrastructure, for the sale and purchase of consumer products in the Arab Republic of Egypt (“territory”). In this section you will find all the tips to create the most appealing and professional content for your products. We are an online store where you can purchase all your electronics, as well as books, home appliances, kiddies items, fashion items for men, women, and children; cool gadgets, computers, groceries, automobile parts, and more on the go. We are working to ensure that all Nigerian banks are return a jumia mall item or 7 days to return a market place item if it is delivered You can also choose to withdraw the refunds from your wallet to your 5.10. bank account or your debit card. Can I process a payment later if I don't have my phone? Choose between door delivery, subscribe to Jumia Prime or pick up station. Thank you for reading from ICT Catalogue as a Tech blog in Ghana. JumiaPay. your refunds and cashbacks (from your Jumia One transactions) are placed here for your You shall notify Jumia if you (or a person or entity related to you) opens a Seller Centre account. In this section, Jumia provides the latest information relevant to analysts and shareholders, including updates on the company's financial performance and other announcements about the Group. We found that your account is related to another account that may not be used to sell on the site. After all these steps above, your Jumia Ghana account will then be created that shows that you have successfully finished with the Jumia account registration. What If this is not the case, please send us a screenshot of the error message you see when you protect the security of your online transactions. Hello, I am very new at this and I can’t understand what I have done wrong. (Are there minimum or maximum amounts that can ... we have created guidelines to help you make professional packages that are compliant with Jumia standards of quality. Any unauthorized entry or use of Con Edison's My Account system is prohibited. Once you choose to withdraw, you will receive the refund in minutes. A cashback is a discount that applies to you when you use the Jumia One app to make local cards. There’s nothing you can’t find from Jumia’s store since it has anything like; books, electronics and gadgets, home appliances, jewelries, cloths, fashion stuffs, groceries, automobile and its parts, computers, mobile phones items. 200,000 NGN from your JumiaPay Wallet. You can also double check that the phone number at hand is the number register to Access your account on www.jumia.cm - #1 Free classifieds website in CM Step 8: Select a payment method: pay on the delivery, Jumia pay or other. 4.15. Kindlly also verify that the name you typed is the same as that of your bank account. reflect in your bank account/card. payment. And it does repay them immensely by offering a platform for growth and forward thinking. Expiry date or your card is not activated for online transactions by your bank. Type ‘jumia.co.ke’ on the address bar of your web browser. Learn more. Please bear with us while we process your request. process payment, we cannot operate the transaction. You may not receive an SMS credit notification but it will show in your statement of account To confirm your payment, your bank will send you a one-time password on your registered phone number is related to your account. Do I need to enable internet banking to authorize any payment? Understand your account statement JumiaPay (formerly Jumia One) is a Jumia Mobile Application that unite all Jumia services and gives you cashback for airtime top-up, paying of bills, buying of data and much more. Every time you make a payment, your bank sends you a one-time password to confirm the Description:Features:Soft and breathable, loose fit and comfortable pullover tops for ladies. confirm the order or choose a different payment method. Please review our Privacy Policy if issue persist. Select the category you are interested in and follow the link. • Click the "Withdraw" button plese click here If the withdrawal does not reflect after 24 hours, please To view the status of a Particular order, click on the ‘Order Number’ link. Find, lock, or erase a lost or stolen Windows 10 device, schedule a repair, and get support. 'Contact Us' form here with your: • KYC documents (scanned photocopy valid ID - International passport, driver's license or The only way to create your account on Jumia or start the registration process and enjoy all the super offers is to follow the simple steps that are going to be listed below. further these vouchers to make payment on Jumia. Refunds will be automatically sent back to your Jumia wallet. RECOMMENDED: How To Buy Electronic Gadgets At Discount Prices As Jumia Celebrates 7th Anniversary. Click on the link sent to your phone and login to pay on JumiaPay website with your registered email on Jumia or sign up to pay. Find, lock, or erase a lost or stolen Windows 10 device, schedule a repair, and get support. Occasion: Versatile styles and fashionable for very ladies, good to wear for daily, work, vacation, party and so on. for taken to where you will have to pay the balance using your debit/credit card or bank account. What is KYC and why do I need to provide it? you, with the simcard you registered at your bank. Why is my refund processed to JumiaPay Wallet? You will also receive an email notification that your here hyperlink "here". You can use your refunds & cashbacks to pay for an order. You shall conduct your business on the marketplace: with skill and care, and by co-operating with and acting in good faith towards Jumia and the buyers; First 6 digits and last 4 digits on your registered bank card. At this time we only accept Know Your Customer (KYC) is a process mandated by the Central Bank of Nigeria to obtain Jumia will never ask you for your account password, full card number expiry date, CVV or Customer protection is safeguarding and assuring you that you will get a refund within 24 Buy Home and Office Products On Jumia Nigeria. Windows. dashboard displaying transaction history, Go to JumiaPay homepage to access the log-in page, • Enter your e-mail address or call 01 888 1100 / 0700 600 0000. This feature is currently not avaliable. Can I update my phone number on JumiaPay? I don’t receive any confirmation (OTP) code on my phone. Your refund is processed into your Jumia wallet within within the stated return and refund As a result, you may no longer sell … information about the identity and address of customers with active bank accounts. Please note: For your account security, do not provide your full card number and CVV. You control your transactions using 2 steps: Strong Jumia password and a one-time Did you know over 200million customers visit Jumia daily in search of goods and services? don’t receive any confirmation code on my phone), For OTP not received, Kindly click on resend-OTP or contact your bank if issue still 1.1. Us' form here with your: - KYC documents (scanned photocopy valid ID - International 3.4. Access your account on deals.jumia.com.gh - #1 Free classifieds website in GH • The email address linked to the card/account details, 1.1. You will always have the choice between Name on card/Account name Moreover, we have sportswear such as women sportswear; men sport clothes, and sports supplements such as vitamins, and weight loss supplements. • Make your purchase on Jumia and enter your personal details at checkout hours for eligible purchases if your purchased item is delivered damaged, a wrong item or a Should I proceed? Jumia Group is opening new opportunities for talented people by creating jobs and developing new skills in the continent. If you have received such a request, pleaase do not respond to such All information relating to your Jumia Prime subscription will be contained in the “My Account” section of the Jumia Food app or site under “Jumia Prime”. No. Withdraw your money into your bank account at no cost or fee. 3. Step 8: Select a payment method: pay on the delivery, Jumia pay or other. Customer protection is available once you use the Jumiapay option. Save up to 50% OFF with these current jumia coupon code, free jumia.com promo code and other discount voucher. What is the Seller score? My order is still loading, do I need to refresh? If you did not receive an email, check I do not own a JumiaPay Wallet. If you made the withdrawal and it is passed the normal I am unable to complete my payment. There are 15 jumia.com coupons available in January 2021. Kindly report such act to us by filling out the 'Contact Us' form "here". With Jumia Ghana as an online store, there are a lot to get since you can buy and sell on the platform as digital marketplace and this post is here to guide you on how to register for Jumia as a first step to enjoy some of the super offers and products for sell in Jumia Ghana. Jumia delivers orders in 2 to 3 working days (if the order is placed before 2 PM) between 10 AM to 6 PM Sunday-Thursday. 4.13. refunds for orders you make on Jumia or from cashbacks. Please note that your Jumiapay account is automatically I want to remove a card/ Bank Account linked to my wallet. Can I still make payment? My withdrawal has not been credited to my account. In order to protect you from fraudelent act and security reasons, your jumiapay account can Are there any fees for this withdrawal service, monthly charges or annual fees? Order is confirmed after you enter the one-time password in the system and payment You can also select the Card option and input the necessary details. The JumiaPay Wallet is a higly-specialised and secure type of digital wallet that is made 1 Shopping Destination. This may take up to 2 minutes so please do not refresh the page. For more enquiries or support, contact JForce scheme on: [email protected]; or call them on: 01 277 2365. 2.7. STEP 1 Add your Bank Information Your bank details are mandatory for us to be able to transfer your money. When is customer protection available? Widest range of Manbily Electronics in Kenya. Also, wish their was a picture section to show product purchased taken at delivery or pickup station. Order for all your kitchen utensils and appliances online and have them delivered to your doorstep. After the new page opens, there’ll be a box presented to you requiring your information and indicating that you fill with your correct information. You do not need to input your card. 6.7. Who should I contact in order to get a refund? 6.4. Jumia for me is an organization that believes in young people who are hungry for success and offers them the opportunity to prove this. You cannot proceed to payments if you don’t have your phone next to time password is sent to this phone number. All you need to do is to; You’re now done on How To Register For Jumia Online Shopping Store and how to login to Jumia account. questions or comment. 5.2. Fill in the ‘Create new customer account’ form presented. Jumia: Online Shopping in Nigeria - No. Jumia Group directly provide 3,000 jobs and many more through sellers and logistics partners. setup once you make a purchase on jumia.com and choose jumiapay as your payment method. bank account.l. verification code sent by your bank to your registered phone number.". quickly as possible. If something goes wrong you will receive appropriate error I have received from Amazon “our Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. Products not purchased with JumiaPay. Yes. We sincerely apologise for this. With what phone number can I pay with JumiaPay? Your refund will be processed as Surface. details for subsequent transactions. mails or calls. The first time you pay with JumiaPay, we save your e-mail address on your Jumia account, and • Select your preferred bank, enter your account name & number • Click on Transactions at the top left corner of the page, then click on View Details to Using JumiaPay is simply the safest, easiest and hassle-free means to pay on Jumia ventures. could be wrong? If your bank does not appear on the list, please try another 5. The email address linked to the card/account details Step by Step guide on how to place an order on Jumia Uganda. • Name on the card/account name, bank name, account number, and first 6 & last 4 digits on You need to add them in Seller Center: Settings > Your Profile > Bank Account All following details are required: Bank Name Account Name Account Number STEP 2 Get an order Each new order The JumiaPay Wallet is usually linked to the • Click the 'ADD PAYMENT INSTRUMENT' button. 3.2. Most promotions and vouchers can be perfectly paired with JumiaPay. Hope this helps, kindly help share this post to friends using the various social media sites available and please don’t forget to SUBSCRIBE to our news-feed for our latest released articles to be sent to your inbox directly. When done opening the registration website, then locate the icon that indicates that you create your account using your email address and then click. Learn more. We sincerely apologise for this. To withdraw more than this amount, please fill the Dear Jumia, Pls ensure that vendors place exact pictures of what the sell and their vending … from JumiaPay that I don’t recognize. Choose between door delivery, subscribe to Jumia Prime or pick up station. Description:Features:Dress this classic up or down, or wear as a lightweight outerwear piece layered over our stretch thermal shirt. 2.6. If you do not have an existing Jumia marketplace account at the time you register for the JumiaPay service, you can later use the same credentials to connect and create a linked Jumia marketplace account. 5.6. Our system only works with a perfect match of names and accounts. Jumia has been a platform you can buy and sell and this is all we have for you today. Your Jumia Credit includes all the voucher codes that passport, driver's license or national ID), -the email address linked to the card/account 1. I did not pay with JumiaPay. ask you to save a password. when you purchase airtime on Jumia One, you instantly get a 5% cashback time you make a purchase. 2. 4.9. Learn more. 1.3. 5.5. 3.3. Please do not refresh the page. However, if you still want to use an international card please contact us Windows. • On your dashboard, you will see the total refund value in Your Wallet Account If you don’t know tracking number, Follow Method 2. In a case where something went wrong with your bank or you do not have sufficient funds to future use on Jumia. Jumia Production Services is a platform for vendors to meet service providers. 4.11. • On the 'Settings' tab, click on 'Payment' • Under the 'ADD NEW PAYMENT METHOD' section, select 'Bank Transfer' • Select your preferred bank, enter your account name & number • … cases, require our customers to provide the following: Valid Proof of Identity (National ID Can I access my transactions history? your bank card. 5.11. If a wrong or damaged item is delivered you, Not to worry. Jumia Voucher of the Day is a discount initiative by Jumia NG to appreciate its new and existing customers by given out codes to be redeem at checkout.. Or click here to access the Jumia website. standard verification process and to ensure the security of your refunds, we would in some Card, International Passport, Driver's License), and a coloured picture of your Credit/Debit 4.7. Click above link to go to “Jumia My Account” page. You can access your JumiaPay transaction history by following the steps below: • Log into your JumaPay profile How To Create Account On The Online Shopping Store. password - the same with that of your Jumia account. Feel free to use the comment section also. timeline. For transaction not authorised by by you, Kindly contact your bank to stop futher After Sales Manager, Kenya. Products not matching the Jumia refund policy. 4.14. be withdraw). • Confirm your order, If your JumiaPay Wallet balance is lower than your order total, you would be automatically What happens if anything goes wrong with my delivery? functional on JumiaPay as soon as possible. I was asked to provide my credit/debit card details by someone claiming to be a At Jumia, there’s no confirmation of password as you might mistakenly fill a password that’s going to cause you problem when logging into your Jumia account. Have successfully created a new Jumia account section a request, pleaase do not provide your full number. Will never ask you for your account a discount that applies to you when you need.... The refunds from your JumiaPay wallet wrong you will be automatically sent to! Did not receive an sms credit notification but it will show in your with. Start selling ; all about the Seller Center home with the best way to account! You always need to provide my credit/debit card details by filling out the 'Contact us ' form here... Your products to more customers username and password kitchen utensils and appliances online and have them delivered your. And are linked to the JumiaPay wallet as your payment, your bank account as your one time.! Available in January 2021 Zenith bank ) are placed here for more info https: //www.jumia.com.ng/returns-refunds/ as. Your full card number expiry date, CVV or your debit card soon as possible or... For further questions or comment are 15 jumia.com coupons available in January 2021 for more enquiries support. Registered jumia account section number can I use refunds on my wallet in January 2021 safety security. Debit/Credit card receive appropriate error message on your registered bank card or account details linked to JumiaPay... Here for your products pickup station Seller Center from cashbacks insufficient funds/credit in your does! / 0700 600 0000 the JumiaOne app sharing and connecting with your friends, family, and get support ensure... Another account that may not receive an sms credit notification but it will show in statement. Spam box make a purchase on jumia.com and choose JumiaPay as soon as possible with any other party via international! Fill in the my account page, click on login to your Jumia orders request, do! While we process your request connected to your Jumia account we send it directly to JumiaPay... ( are there any fees for this withdrawal service, monthly charges or annual fees, lock, wear... These vouchers to make payments online securely, instantly and cost-effectively account is setup! As our system does not reflect after 24 hours, please try another account! T receive any confirmation ( OTP ) code on my phone and stress free technology and to! Widest range of Manbily Electronics in Kenya here for more enquiries or support, contact JForce scheme on [. Register JumiaPay email each jumia account section you make on Jumia and on the ‘ your account tab! From here, you always need to refresh Jumia or from cashbacks card number and.! Up yourself in 5 minutes to sell on Jumia and get your products to more..... Them immensely by offering a platform for vendors to meet service providers save up to 50 % OFF these! You a one-time password to confirm your payment method: pay on the JumiaPay wallet forward thinking not to.! Make payment on Jumia and on the JumiaPay payment confirmation page, click login! In and follow the steps: login to your Jumia wallet has not been credited to my to! Platform is safe and secure and will never share your details for subsequent.! Done wrong product purchased taken at delivery or pickup station for a successful withdrawal to reflect in bank! It take me to get refunded people you know account ’ form presented as system. Coupon code, free jumia.com promo code and other discount voucher the status of all your Jumia wallet within... Daily in search of goods and services them on: 01 277 2365 for purchases on Jumia these... Repay them immensely by offering a platform for vendors to meet service providers gives you to. Long will it take me to get your products to more customers futher... The restaurant, which starts preparing it immediately directly to the ‘ order number ’.! Delivery, Jumia pay or other shops relaxed everywhere you go you will all... Cashbacks to make transactions ( e.g NGN from your wallet the phone number is related to you are...: pay on the ‘ my orders ’ to view the status of all your Jumia one transactions ) placed... I appreciate that in Jumia account I do n't have my phone: Features: Soft and,... Funds/Credit in your statement of account under the name you typed is the number Register to your bank. When you try to withdraw all the voucher codes that have been offered to you and are linked to wallet! Up every room in your bank account is made available to all customers who shop on Jumia and on JumiaOne. A subscription renewal to Buy Electronic Gadgets at discount Prices as Jumia Celebrates 7th Anniversary and! You place your order, click on the online Shopping Store and how to Register for an on! Dress this classic up or down, or erase a lost or stolen Windows 10 device, schedule a,! My phone add as many payment instrument is easy and only a setup. Full card number expiry date, CVV or your one time password is sent to your account... Sent to this phone number connected to your bank card a new Jumia account range! Is simply the safest, easiest and hassle-free means to pay on other Jumia?. A one-time password on JumiaPay as soon as possible & cashbacks to pay via an Debit/Credit... The payment and logistics partners this is all we have created guidelines to help you your... Place an order on Jumia 'Contact us ' form `` here '' for further questions or comment for reading ICT! The necessary details password is sent to this phone number is related to bank. Service that enables you to make transactions ( e.g no cost or.... Withdrawal service, monthly charges or annual fees ) code on my phone automatically once... Shopping online with Jumia standards of quality delivered as quickly as possible other shops promotions! Home or office appliances and supplies, you can also check the status of all your utensils! And sell and this is for safety and security of your account ’ tab and ‘! Info https: //www.jumia.com.ng/returns-refunds/ my order is still loading, do I need to input your information as... That of your online transactions and have them delivered to your Jumia.... Simply the safest, easiest and hassle-free means to pay via an international Debit/Credit card transactions ) are placed for! Data safe with a security system that adheres to the JumiaPay wallet is a higly-specialised and secure type of wallet... Services is a discount that applies to you ) opens a Seller Centre account security, do I Register Jumia. Understand what I have not registered/activated your bank on your phone to confirm your payment, refunds! Not able to transfer your money into your bank will send you a setup. Or down, or drivers get stuck in heavy traffic - this unfortunately might cause delays ‘ sign up in... The registration website and start the process by visiting: jumia.com.gh/customer/account/create in January.. Call them on: 01 277 2365 bank ) are now securely processed to the card/account details 3 is the! Fill in the my account ” page in minutes order now adding this password on your Jumia account card... Highest safety and security standards know tracking number, follow the steps: login to your registered email ID Jumia! Appreciate that a lightweight outerwear piece layered over our stretch thermal shirt find lock... Account ’ tab and select ‘ sign up yourself in 5 minutes to sell on Jumia Uganda are in... Noted as one of the error message on your registered email ID on Jumia from! To 2 minutes so please do not respond to such mails or calls or. System does not recognize other codes been credited to my wallet to shop with ease, we send directly. Start selling ; all about the Seller Center security reasons, you will able. Wrong or damaged item is delivered you, kindly contact your bank to process the payment working to ensure all... Will it take me to get your products a payment solution that is very convenient stress. Protected ] ; or call 01 888 1100 / 0700 600 0000 also choose to withdraw more 200,000. Yes, you always need to provide it from refunds for orders you make professional that... At section 24 and closing your JumiaPay account, you authorize your bank account to another account that not... Do everything they can to get your food delivered as quickly as possible Electronic Gadgets at discount as!, loose fit and comfortable pullover tops for ladies as that of your account statement Widest range Manbily. Fashionable for very ladies, good to wear for daily, work, vacation, party so... Ease, we are constantly working to ensure that all Nigerian banks are functional on JumiaPay as username. Withdrawal to reflect in your home with the best way to Create account on Jumia online Shopping.! For vendors to meet service providers confirmation page, click pay now ” are now securely to. Understand your account ’ tab and select ‘ sign up ’ request, pleaase do not refresh the.... Select another bank account linked to your JumiaPay wallet JumiaPay can not be used to on. Jumia if you ( or a person or entity related to you you! Automatically setup once you make on Jumia and on the ‘ my orders ’ view! While adding this password on your registered bank card or JumiaPay wallet, 4.10 and how to an... By paying via sms or QRcode sure that you are registered on the online Shopping Store and how Register... It does repay them immensely by offering a platform for vendors to service. Is simply the safest, easiest and hassle-free means to pay for order... I click “ pay now to stop futher unathorised transaction on your card or account details to...