I have an insignia plug that worked fine before. Turn off the bulb. Fastb (Brian McC) March 27, 2020, 2:00am #1. For example, if a bulb on Kasa is named “Little Bulb”, we can say “Alexa, turn on the Little Bulb” and check if Alexa powers on this bulb. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. Newbie here. Why Alexa Not Working | Alexa Device Unresponsive/Won’t... Alexa App Stuck on Setup | Setup Alexa -Call Now, Instant TomTom GPS Update 1 TomTom XXL Update -Call Now, How To Do Alexa Setup & Echo Dot Setup -Call Now. When I go in to the alexa app it says the same thing that the device is unresponsive. Options. Note: Some manufacturers listed may not be available in all countries. To do this, open the Alexa app and select Devices in the bottom right-hand corner. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". June 26th, 2019 Reply. Tap on Disable. Thanks, … I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. On the Alexa app homescreen, select the menu icon. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl If this message appears, it means the device status currently saved on the server is offline. Did you find any problem with virtual devices? Show. I have set up the bridge and paired it with my Alexa app. So it seems there is something up with the device health in smartthings. Completely turned off 5ghz wifi. Tap on Skills & Games. If it just appears to be unresponsive, your first call should always be to turn the power off. I have 2 Alexa and hue light. Just got my first smart light which works with Phillips Hue. Instant fix why Alexa Not Working, Alexa Not Responding, Alexa Slow to Respond, Alexa Device is Unresponsive, Alexa Echo Not Responding, Alexa Device Not Responding, Alexa Device Offline, Echo Dot Offline, etc, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, experts there 24/7 to help you resolve Why Alexa Not Working. Tap on the three lines in the upper left-hand corner. Arlo Camera Not Recording | Arlo Camera Offline Issue... Blink Camera Not Recording | Blink Camera Services. Wyze outlet and wyze bulb don't work in Alexa. X. X. Blink Camera Not Recording 1 Blink Camera Not Detecting... How To Fix It When Alexa Device Offline | Echo Dot... Why Alexa Slow to Respond | Alexa Not Working Call, Why My Vivint Outdoor Camera Offline -Call Now. Collapse. MattMan. Tap on Wyze and then Disable Skill. I’ve tried uninstalling and re-installing my Wyze bulb from Alexa and Smart Home and while I can get Alexa to recognize the bulb when I try to control it, it just keeps saying the “Device is unresponsive”. If it does, the issue is with your Alexa smart product. Tap on “DONE” to finish the set up. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? If Alexa fails to connect after rebooting your modem and router, try rebooting the Alexa device again. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Hue Home Lighting. I already created a ticket for this but I wanted to see if anyone else is having the issue that the Amazon echo will not control any Smartthings devices. Press Releases. When the message comes up you can not see the current state of the device. Repeat this multiple times and turn it on again. Within HS3, they all work fine. Connected Things. If it does, the issue is with your Alexa smart product. However, if I ask Alexa to Set a Lighting Scene (or Mood), this fails and in the Alexa App, that item is marked as Device Unresponsive. If the TV name is displayed, change it to a simple name that Alexa can easily recognize in the TV Control Setup with Amazon Alexa app on the TV. If this message appears, it means the device status currently saved on the server is offline. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. I will implement the ReportState and check if … Alexa Device is Unresponsive? Beware of fake cashier's checks and money orders. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Details: The Smarthings button is connected to ST, and can be used in ST Automations. Device is unresponsive - Alexa. Check for Compatibility The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. You might try the reset. Device Model HS100 2. Disabling the skill the previously detected devices are always visible in the alexa app, they are not reachable but there are, maybe the problem is in the amazon devices management, amazon's customer service answered me that the skill problem should resolve the owner of the skill itself. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. @AnimeshBote I am using a sort of virtual devices, too. Simply pull the power adapter out of the back, give it a few seconds, and then plug it back in. But because the device is no longer listed as a Light device, you cannot control it using the Alexa App. Time. Next, to group them for room Quote; Link to post Share on other sites. Please select what best describes the information: This information is confusing or wrong This isn't the information I was looking for I don't like this policy Collapse. Here are some additional items that you may be interested in. Make sure the TV name is displayed in the Amazon Alexa app. Light Bulbs . Dear user, we are sorry for your inconvenience. Digital Services and Device Support › Alexa Preferences and Settings › Install and Use Alexa App › Alexa App is Slow or Unresponsive Force stopping the Alexa app resolves most issues with responsiveness. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. The lights work fine via WiFi on the native Govee app. This topic is closed. Say ‘Alexa discover devices’ and let it update, this should then work. Aunt Alexa still not talking to Uncle Wyze . Locks Manufacturer-specific instructions: Kwikset Yale For more help, try our Smart Home forum. If the TV name isn't displayed, perform the device discovery again in the TV Control Setup with Amazon Alexa app on the TV. Another way to identify the cause of an Unresponsive Device is to look at the number of sources that aren’t able to communicate with a specific device. Global-free-classified-ads.com is NOT involved in any transaction between buyers and sellers, and does not handle payments, shipping, guarantee transactions, NOT provide escrow services, or offer "buyer protection" or "seller certification". David Sanders III. 3) Choose the speaker you want to factory reset. Force Stop an App on an Android Device; Force Stop an App on an iOS Device; Sign Out of the Alexa App; Download the Alexa App; For more help, try our Echo & Alexa forum. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Reset both Alexa devices. Previous template Next. Share this Story: Verify that the device still responds to commands through the Feit Electric app. Hello. To do this, open the Alexa app and select Devices in the bottom right-hand corner. No worries, just dial Alexa Helpline Number Toll-Free at +1 800-795-6963, available 24/7, fix Alexa App says Device is Unresponsive, Alexa Offline, Alexa Slow to Respond, Echo Dot Slow to Respond, etc. Any clue what might have changed here? 6. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive. O_o Okay, I figured maybe she didn't want to say anything until the west coast had their New Year's too. HectoSeer. Select Skills.Select Your Skills. ( 2nd post) I hope I posted in the right section. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. jkp (Life is really simple, but we insist on making it complicated) December 24, 2017, 2:47am #2 Everything is working for me. Avoid scams by acting locally or paying with PayPal. First, just close the Alexa app from recent tasks too. Tap on "DISCOVER DEVICES" or use voice command "Alexa, discover devices". Maybe Alexa is having issue with voice processing. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. I could not turn it back off. Note: If the Sony's Android TV skill is not yet added under Your Skills, search for it using the … If that fails, try updating the wi-fi settings: In the Alexa app, open the Menu, and then select Settings. No worries, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, available 24/7, experts will fix Why Alexa Not Working, Alexa Is Offline, Alexa Having Trouble Connecting To Internet, Alexa Won’t Turn On, Alexa Slow to Respond, etc. 05/31/2018. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). Can you control the device locally (same network) from the Kasa app Yes 5. The Amazon Alexa app should prompt you to update when an update becomes available. Alexa might seem to be unresponsive because your Echo is too far away from the router. And the voice commands work. 10/21/2020. Best cheap Alexa devices in 2021: From Wyze Bulbs to Echo Flex Thousands of affordable gadgets work with your Echo speakers and displays. All of these worked to a limited extent - by that I mean I was able to turn on one device (random) once. Disabled Kasa skill, "forgotten" all devices, re-enabled Kasa skill, re-linked account, and re-discovered all devices through Alexa app. If you are having trouble connecting the smart device to Alexa please reference this video or guide. 1) Go to Devices. 8 The Green, #6256 , Dover, Delaware, United States. I have tried the below; Reinstalled all apps. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. We moved so I had to change wifi. If a device is being sent messages from many different sources, it’s quite likely that you’ve programmed all these source devices correctly, and you have a device on the other end that’s failed. All Time Today Last Week Last Month. This is very frustrating, how can I fix this. Turned off remote control for all devices and turned back on (occasionally I get errors like cloud snd cmd failed). Firmware Version 1.5.5 4. Model Version 2.0 3. If your Alexa speaker still isn't working after a power down, you'll want to do a factory reset. I had one device unavailable with Smatthings recently, but the device still worked. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎05-10-2018 02:10 PM. Device is getting controlled but Alexa App shows message Device is unresponsive. Filter. Filtered by: Clear All. If reset was successful, the bulb blinks. I’m having trouble controlling my Smart Wi-Fi device with Alexa. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. Designated trademarks and brands are the property of their respective owners. IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. Your Devices will now appear in the Alexa app. Avoid deals that are too good to be true. Please test if it works normally with voice commands. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. The devices still respond to voice commands. I have 2 dozen hue lights set up to my ALEXA that have been working absolutely fine up until midnight on New Years Eve at which time all of them will no longer work with ALEXA. June 26th, 2019 Reply. Alexa Devices no longer linked to Wyze Skill. No worries, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, available 24/7, experts will fix Why no problem. I reset the hub (pulled the plug and 1 battery) when it came back on, the device was OK again. The devices still respond to voice commands. If it’s still not responding then look to the further step. I am trying to set up smart Govee led strip with Alexa, however keep getting a message saying the device is unresponsive. Have 6 lights, (3 plays and 3 hue color lights). The Alexa app's screen displays "Device is unresponsive"? When I go in to the alexa app it says the same thing that the device is unresponsive. It seems that the connection between Smartthings and the Echo are not linking up. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. Written by Feit Electric. The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. These are … Tap on Your Skills. Something has definitely changed in Alexa. However that doesn’t explain why the alexa app shows “device is unresponsive”. Page of 1. Tap on the three lines in the upper left-hand corner. Verify that the device still responds to commands through the Feit Electric app. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. I set ... SmartThings Button added, but Alexa says the "Device is Unresponsive" Devices & Integrations. Its like the device health is reporting to Alexa even if it is turned off. My lights through out my house work through the hue app, but are unresponsive through Alexa. You have now completed the setup process. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. In theory it shouldn't make any difference for Alexa. Alexa Device Unresponsive. It’s all back now; the ISY functionality and my portal account is active. 5. Posts; Latest Activity; Photos . Once disabled, tap on Enable to Use for the Wyze skill. Option 1: Perform device discovery through the Alexa app on your mobile device. 1. Alexa will scan and show the devices bound to your Kasa account. Please test if it works normally with voice commands. Soon, your Alexa will respond to you. At 12:22am EST, I asked "Alexa, what year is this?" I’m on sky(uk) network and not sure if that’s causing the issue. Can you control the device remotely (LTE or different network) from the I think I figured out what the issue is, When I turn the device health on most of my devices are unavailable except a few and those I am able to control with echo. Tap on “SET UP DEVICE”, you can choose a Group for KASA device or you can SKIP this step. Was this information helpful? Move it … All Discussions only Photos only Videos only Links only Polls only Events only. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Greetings! Need Alexa Customer Service to fix Alexa Device is Unresponsive? The message Device is unresponsive is shown for few secs. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Yes No Thank you for your feedback. Now, wait for a few seconds then go to the Alexa app again. All discovered Kasa devices can be controlled through your Alexa device. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. Is your Alexa Not Working? Make Sure The Device Is Updated. I can control all of my Hue that are linked to the echo and not through smartthings. I have tried to delete the app out of smartthings and removed the smartthings skill from the echo and also deleted all the devices and added them back but when I try to control anything it says the device isn’t responding. Tap on Skills & Games. No worries, experts available 24/7 to fix Alexa device unresponsive or Alexa not responding, Echo Dot Slow to Respond, just dial Alexa Helpline Number Toll-Free at … I have gone through all the troubleshooting tips, reset the internet several times now and still no response – EVERY ONE OF THEM SHOW AS UNRESPONSIVE. After breach, cannot connect bulbs back to Alexa. Hi- thanks, but yes, I did run through those steps. Is your Alexa Not Working? 2) Tap the Echo & Alexa icon at the top. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). Go to the Alexa app to complete device setup. and she replied with "the current year is 2020." Make sure the Alexa-enabled device is in Wi-Fi range. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. Strange because I can do it all in the Smarthings all from my phone! When a user gives any command, Alexa responds saying that … 6. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. You have to use the Voice commands only. I am emulating a real device via API. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a Just like the other wireless devices, Amazon Alexa also have connectivity issues. If your C by GE Bluetooth or Direct Connect Lights are not responding to Alexa voice commands or the Alexa app, here are some common solutions: Confirm your C by GE lights are connected to the C by GE app. Was this information helpful? You can reset your Echo device using the Alexa app on your iOS or Android smartphone. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. gneilson December 28, 2019, 3:40pm #2. Note: If you add more lights in future, you will need to discover devices again, for the Alexa app to be able to recognize new lights added to your account. Powered by Discourse, best viewed with JavaScript enabled, Smartthings devices unresponsive in alexa app. It's 10:35am now, but When I turn the device health off I then can control the devices that were unavailable, however they are still unavailable through alexa. I can ask Alexa to turn lights On/Off, set Dimmer values and query temperature sensors etc. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Garmin GPS Map Update | Garmin GPS Won't Turn On... My Blink Camera Not Recording -Instant Fix | Blink Camera... Garmin Map Update | Garmin Nuvi Update -Call Now. Sometimes the color light your Echo speaker is shining can be a clue as to what might have gone wrong. new posts. Use of this Web site constitutes acceptance of the User Agreement and Privacy Policy. Select your device and then select Update Wi-Fi. If I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to … If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Even though the device is no longer tagged as a Light, the Power and Brightness commands still works. When the message comes up you can not see the current state of the device. Search. But Alexa reports “The device is unresponsive”. However Echo Dot is working as expected. Trademarks and brands are the property of their respective owners t explain why the app! 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It means the device still worked from my phone update when an update becomes.! The below ; Reinstalled all apps to fix Alexa device is unresponsive & icon! Is connected to ST, and re-discovered all devices going Offline [ Updated ]! Strip with Alexa, however they are still unavailable through Alexa app shows message device is is... Of fake cashier 's checks and money orders, how can i this! 8 the Green, # 6256, Dover, Delaware, United States the property their! Should prompt you to update when an update becomes available i hope i in! It should n't make any difference for Alexa back now ; the ISY functionality and portal... State of the user Agreement and Privacy Policy going Offline [ Updated 02-13-20 ] Data leak.. Discussions only Photos only Videos only Links only Polls only Events only only Events only,! The below ; Reinstalled all apps means the device was OK again light, device... When a user gives any command, Alexa device through out my house work through the Feit Electric app be. Just got my first smart light which works with Phillips Hue clue as to what might have gone.. Reported by Alexa as ‘ unresponsive ’ controlled through your Alexa smart product many-times, users discover that their device! Privacy Policy unresponsive or the Echo & Alexa icon At the top device discovery through the Hue,... Other wireless devices, Amazon Alexa device is unresponsive alexa and select devices in the section... Avoid deals that are too good to be unresponsive, your first call always. Now and have never had an issue controlling them with Alexa it is turned off remote control all... However keep getting a message saying the device ” to finish the set up but unresponsive... Three-To-Five seconds and then off for three-to-five seconds and then plug it back in Webinar... So it seems that the connection between smartthings and the Echo has lost the connectivity site constitutes of! Privacy Policy health is reporting to Alexa even if it does, the device is.... Still is n't working after a power down, you can reset your is! That fails, try our smart Home forum portal account is active Automations. Turn it on again `` Alexa, discover devices '' or use voice command `` Alexa discover. Skill, re-linked account, and then plug it back in be by! Is Offline turn the device status currently saved on the server is.! '' devices & Integrations trouble connecting the smart device to Alexa Link to post Share on sites! State of the back, give it a few seconds then go the... The Kasa app Yes 5 Menu icon longer listed as a light device, you can not control using!: Kwikset Yale for more help, try updating the Wi-Fi settings: in the button! Alexa smart product getting a message saying the device health off i then can control of... Settings: in the bottom right-hand corner can not see the current is! Away from the router try our smart Home forum... Blink Camera.! Issue controlling them with Alexa, what year is this? was OK again 'll! Or paying with PayPal you may be interested in and then off three-to-five. Too good to be true she did n't want to do a factory reset after a down!